Our Response to COVID-19

Updated: March 15, 2022

To our valued customers and fellow admirers of design,

Thank you for shopping and exploring BSEID! For over 20 years, Blue Sky Environments Interior Decor (BSEID) has been furnishing residences with the most unique, hand-curated, luxurious, & functional collection of home furniture and decor the industry has to offer. As always, BSEID's mission is to provide you with this access and unparalleled customer service. Similarly to design trends, the challenges facing in our industry are ever-evolving. We continue to hang on the heels of the global pandemic's impact on manufacturing & shipping. Because of high demand this has ramped up production. It has also left vendors and artisans scrambling to get components to meet the needs of the market. Products that have always been in-stock are now taking months to get.

USA made products are feeling a major uptick in exposure and desire. This makes BSEID super excited as we've always been supporters of the innovators and craftsmans in our country. Please visit our entire section dedicated to US Artisans and Makers on our site.  Although domestic manufacturing has steadily increased, we continue to face major delays in shipping. Driver shortages result in routes reduced and carriers' transit times are lengthened. All of these elements are universal. We welcome your grace, feedback, and understanding while our team does all we can to get you what you need as quickly as possible. What BSEID can control is our communication with you. Luckily, we thrive on communication with our customers and manufacturers alike. It's through our relationships that we gain insight on what our vendors and artisans are facing and it's through our transparency that we bring the most updated shipping and inventory information directly to you, our customer! We will continue to make communication a priority as an attempt to manage the expectations of our valued clientele.

Recent years have presented us with different challenges; therefore, we are working to reframe those into opportunities for growth, both as a team and source for your design needs. We come from a place of continual gratitude because it is our honor to provide you with the products you need to make your house feel like HOME.

Barb Nash, Erin Harrington and the entire staff of BSEID (Blue Sky Environments Interior Decor)

Updated: June 17, 2021

To our valued customers and fellow admirers of design,

For over 20 years, Blue Sky Environments Interior Decor (BSEID) has been furnishing residences with the most unique, hand-curated, luxurious, & functional collection of home furniture and decor the industry has to offer. Since the beginning, our number one goal has been to provide our clients & customers with the same exquisite selections you'd expect to discover at an interior design studio.

BSEID is a boutique firm run by a mother & daughter team, and we pride ourselves on excellent customer service & top notch communication. We strive to make every customer feel truly appreciated... because you are! We love to share our wins with you, but with that commitment to transparency comes the need to share our challenges as well.

Many, if not most, industries have been affected in some way by the unique challenges the pandemic has presented us with, and our industry is no exception. Navigating through the global pandemic's impact on manufacturing & shipping, coupled with unexpected manufacturing issues and an absolutely hot demand, has caused vendors and artisans to have a hard time keeping up with the needs of the market. For example, products we have always been able to get in days or weeks now take months to get.

Thankfully, early on in this unprecedented time, BSEID reached out to every one of our 50+ artisans, vendors, and manufacturers to understand the interruptions and uncertainty they were encountering. Through this insight, we have been able to bring the most updated shipping and inventory information directly to our customer base. We continue to make communication a priority as we manage the expectations of our valued customers.

BSEID expects supply and demand to eventually equalize as manufacturing and shipping infrastructure returns to normal. However as of today, we are still experiencing extended delivery times on many products. We are working diligently to keep our product pages updated with the latest availability statuses. If our website has not properly informed you of a backordered item or temporary delay in shipping, we do apologize and will be updating you via email with the new estimated delivery date as we receive that information.

We appreciate your understanding and patience while our entire team does all that we can to get you what you need as quickly as possible. We welcome your grace, feedback, and understanding during these unprecedented times! Design is our passion, and our mission as a team is to provide you with access to beautiful home furnishings & decor and unparalleled customer service. This pandemic has presented us all with different challenges, however we are working to reframe those challenges into opportunities for growth, both as a team and as a business.

Above all, BSEID would like to take this moment to reflect and offer our appreciation. We give thanks to our team, who has continued to stay vigilant and extremely supportive. We give thanks to our manufacturers, who have highly valued their relationship with BSEID and collectively meeting our customers' needs. And certainly we give thanks to you - our customers, who have continued to follow us on social media, peruse our site for design inspiration and trust in us to bring you beautiful, unique, and quality home furnishings alongside unparalleled customer service, through good times and challenging times... as always ...Thank YOU! In a time where our houses have been our safe havens more than ever, it is our honor to be able to provide with you the products you need to make your house feel like home.

Barb Nash, Erin Harrington and the entire staff of BSEID (Blue Sky Environments Interior Decor)

Updated: February 9, 2021

To our valued customers and fellow admirers of design,

As we approach the one year timeframe of Covid-19 outbreak, BSEID continues to bridge the line of communication between our manufacturers, artisans, vendors; and you - our customers.

With production levels ramping and supply catching up to demand, it's been critical that BSEID have a strong understanding on where and how our beloved manufacturers continue to feel the impact of the pandemic. Whereas many are operational, stock levels have been generally lower and production times have incurred some obstacles. This is due to warehouses experiencing positive cases, as well as social distancing of artisans, craftsmen and operations staff. Limited staff working on custom/made-to-order American products results in longer shipping times, but one thing is for sure -- the quality remains! Imported furnishings and accessories are also incurring these backorders or fulfillment issues.

Luckily, at BSEID, communication is key! We proudly have strong relationships with our suppliers and do our best to specifically and proactively report any delays on our website or directly to customers upon ordering.

As we work diligently to keep our unique product offerings in stock, we are also working hard to keep our product pages updated with the latest availability statuses. If our website has not properly informed you of a backordered item or temporary delay in shipping, we do apologize and will be updating you via email with the new estimated delivery date. We welcome your grace, feedback and understanding. After all, design is our passion and our sole drive is to provide you the best design options with the best customer service!

Most of all BSEID takes this moment to reflect and send appreciation. We give thanks to our team, who has continued to stay vigilant and extremely supportive. We give thanks to our manufacturers, who have highly valued their relationship with BSEID and collectively meeting our customers' needs. And certainly we give thanks to you - our customers, who have continued to follow us on social media, peruse our site for design inspiration and trust in us with your home and gift purchase... as always ...Thank YOU!

Barb Nash, Erin Harrington and the entire staff of BSEID (Blue Sky Environments Interior Decor)

Updated: August 27, 2020

To our valued customers and fellow admirers of design,

BSEID continues to closely monitor the impact this pandemic has had on our manufacturers, artisans, vendors; and ultimately you - our customers. Below is an update on where we are in the effects of Covid-19 5 months later.

While we are working diligently to keep our unique product offerings in stock, you may notice an increase of backordered items on our site at this time. We are deeply sorry for this inconvenience and are working hard to keep our product pages updated with the latest availability statuses. The backorders are strictly due to the global impact of manufacturing and shipping of our products and not due to the response of BSEID staff members. We continue to work virtually and in-office to offer the best customer service you've come to expect from us.

Whereas many US manufacturers are back producing the unique products we love to sell, production times have incurred some delays. This is due to vendors practicing social distancing of their artisans, craftsmen and operations staff. Limited staff means a slower rate of custom/made-to-order American product, but certainly the quality remains, and always will be, intact. Imported furnishings and accessories are also incurring longer ship times to the US and we are experiencing a delay at our ports, and ultimately to your residences and business.

We are happy to report US shipping networks are open and operational. Our carriers are maintaining normal delivery operations. Therefore, once your item(s) is on its way we are expecting it in the typical ship time of that piece(s).

If our website has not properly informed you of a backordered item or temporary delay in shipping, we do apologize and will be updating you via email with the new estimated delivery date. We welcome your grace, feedback and understanding.

BSEID asks for your continued support in our efforts to keep everyone safe, healthy and well informed during this unprecedented time and as always ..."Thank YOU" for your business and following along with us!

Barb Nash, Erin Harrington and the entire staff of BSEID (Blue Sky Environments Interior Decor)

Updated: March 31, 2020

To our valued customers and fellow admirers of design,

As the spread of Covid-19 accelerates, BSEID's number one priority is to keep our customers and staff healthy all the while we continue to give you the highest level of service and design advice. In this time, we will continue to follow the recommendations and guidelines from the CDC and the WHO for all our safety.

As a company, BSEID has the great fortune to run our business virtually and we have made the necessary adjustments so every employee is working remotely. We continue to closely monitor all vulnerabilities with your order and delivery.

As the circumstances evolve, our vendors, manufacturers and artisans are also making necessary adjustments. Some delays are to be expected and white-glove delivery options may not be available to your area but we are working hard to make sure that the pieces you want are available and delivered in the safest way possible. We will continue to comply with the regulations laid out by our federal and local government to make sure your order arrives safely and in perfect condition. It is critical that we all do our part to help reduce COVID-19 transmission.

So BSEID is here for you. We will continue to serve our clients as we always have and on the other side, BSEID will be stronger than ever. As always, you can call or email us if you have a question on your order or delivery and we will address your messages and concerns in a timely manner.

BSEID only asks for your support in our efforts to keep everyone safe and healthy during this unprecedented time and as always ..."Thank YOU" for your business and support. Our gratitude for each and everyone of you is only emphasized in these trying times.

Warm regards and wishing you good health and safety,

Barb Nash, Erin Harrington and the entire staff of BSEID (Blue Sky Environments Interior Decor)